We are committed to provide you and your family convenient, affordable and quality care!

Salud has implemented phone/video visits in our model of care, with in-clinic follow-up appointments as needed. A phone/video visit is:

• a regular visit between you and your provider, but instead of meeting in person, your visit is conducted by phone/video.

• safe and convenient and allows us another option to safely provide you high quality care.

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Medical & Behavioral Health

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• Your provider can address the majority of your health care needs over a phone/video visit.

• Your provider may ask you to come to the clinic for additional services.

• Ongoing health care is important! Especially if you have a chronic disease, like diabetes or heart disease, are an expectant mother, who needs prenatal care, or behavioral health services.

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How do I request a phone/video visit?

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​The process is the same to schedule any visit at Salud. Please call 303-697-2583.

• The Call Center agent will ask, what is the reason for your call, what kind of visit do you need?

• The Call Center agent will either connect you directly with a provider OR schedule your visit with your provider and you will be given an appointment time.​

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For instructions on how to start your telehealth visit, please watch:

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How does billing work for my phone/video visit?

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Billing works the same for a phone/video visit as a visit held in the clinic. Please visit our HEALTH COVERAGE page for more information.

• Phone/video visits are billable through Medicaid, CHP+ and Medicare.

• If you are enrolled in Salud’s Sliding Fee Scale/ Clinic Rate Program, you will be charged your co-pay based on your rating (family size and income).

• If you have Commercial Insurance, billing depends on your insurer.

Before your phone visit, you will pay your co-payment by credit/ debit card.

Call us today to schedule your visit!

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